Bio-One of Charlotte decontamination and biohazard cleaning services

About Us

Bio-One of Charlotte is a leader in crime scene cleanup and biohazard decontamination services in Charlotte for a reason. The scenes we remediate can be overwhelming and dangerous. We are trained, experienced, and here for you. Contact us anytime, day or night. We answer the call 24/7.
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WHO WE ARE

The right people, 
here for you

At Bio-One of Charlotte, we are a close-knit team devoted to helping our community.

Our mission is simple: help first, business second. 

We value: professionalism, discretion, expertise, and care and compassion for everyone involved.
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Bio-One of Charlotte biohazard and decontamination team the right people for the job

Compassion & Understanding

Our priority is you. Bio-One of Charlotte, to this day, continues to be the most passionate and caring crime scene cleanup and biohazard decontamination company in the cleaning services industry. We have built our company on the foundation of discretion and confidentiality. We treat each situation with care and compassion, and take time to learn your individual needs and goals. We can open your insurance claim and work with adjusters so you can focus on other urgent matters. We strive to make a difference in our community and thrive by going above and beyond for our clients at Bio-One of Charlotte.

About Your Local Owner

We are a help first business, and we do it because we care.
Bio-One of Charlotte biohazard and decontamination Company Owner, John and Jen Symons

John and Jen Symons

Owner
John and Jen Symons are the owners of Bio-One of Charlotte. Both John and Jen grew up in Michigan and moved to Charlotte, NC in 2007. John has worked in the restoration field for over ten years, and loves helping his customers. He uses his experience and expertise to help restore their client's homes to a safe and clean condition. Jen graduated from Central Michigan University and is passionate about helping those in need. John and Jen have two daughters and are very active in their community of Rock Hill, SC.
Bio-One of Charlotte biohazard and decontamination team is always here for you
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devon lowe, Union County, 03/2024
John, Jen, and their team are fantastic! They helped my family after the passing of my father. They went way beyond what I thought I hired them for and even let me cry on their shoulder. If you are in need of these services, you absolutely should hire them!
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Emily Shirley, York County, 03/2024
Amazing group of people who are so incredibly professional and compassionate. Logan, Nikki, and Ash kept me updated throughout the entire process and were all so unbelievably helpful, I never felt embarrassed or shamed (Even my dogs loved them!) They all did such an amazing job and I am SO grateful for the service they completed in a very quick and efficient manner. Ruth’s communication throughout everything was stellar and she is such an amazing person. The entire process from the walkthrough to the cleaning was quick and simple. Thank y’all so much!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Kaci Shea, Stanly County, 03/2024
Where do I even BEGIN. These wonderfully amazing people helped me gain control of my Life back. 10 years of hoarding and they cleared my home out in 3 days. Every single one of them we’re compassionate and kind. They talked me through the process each step of the way. Ruth helped me gain my confidence back to push through all of this. Matt was so kind and thoughtful. Joey and I talked about dnd and video games and it felt nice to be able to Smile and laugh through a tough process. Blaze and Ashe were so kind and helped any time I had a question. I only got to meet John and Nikki once but they were so sweet and thoughtful towards my anxiety about everything. It was truly an honor to have all them by my side through this hardship. I hope they see this and realize how much this truly meant to me. Thank you… you gave me and my mom control back over our lives. You all are truly amazing people. And I hope they universe blesses you with everything and anything 🖤.
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Theresa Viera, Stanly County, 03/2024
Amazing team that responds quickly and effectively to the unique needs of each client.
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Pauline Wood, Cabarrus County, 03/2024
This amazing group of people did an awesome job cleaning out a whole-house hoarding situation, as well as numerous biohazards present in the house. Prompt, clear communication and understanding from our first call to Ruth, through four days of solid work by Ash, Matt, Nikki, Chloe, Joey and Blaze, to the final walk-through with Matt. Excellence is not a skill, it’s an attitude, and it was apparent in every interaction we had with every Bio-One team member. They went out of their way to accommodate us and keep us apprised of their progress. The team and the job they did exceeded our expectations. Hats off to you all!
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John Bailey, Lincoln County, 03/2024
Ruth came to my house to get rid of a pet odor from the previous owners and I was amazed by how quick and professional the service was. I would definitely recommend BioOne to anyone who needs their service, they are awesome!

Our Purpose

Bio-One of Charlotte is a professional crime scene and biohazard decontamination cleaning company serving the Charlotte area.

We are trained, experienced, and insured to remediate overwhelming biohazard situations. From animal hoarding to active crime scenes, we have disinfected, removed, and disposed everything you can think of. In Bio-One's 10+ years of experience, teams across the United States have tackled everything imaginable with care and compassion.

During that time, safety has been a mainstay. We follow OSHA standards and ensure all our teams are equipped with the proper equipment and PPE to safely complete a job from beginning to end.

Our Qualifiers

We are trained and insured as a professional crime scene cleanup and decontamination company. Our technicians are highly skilled and have been trained on OSHA's safety standards.
  • You can call our local team directly
  • We answer calls 24/7
  • The cleaning procedure will be explained in detail
  • We will schedule work when it is most convenient for you
  • Our trained technicians will decontaminate the impacted areas and leave it in safe manner so you can move forward
When you call Bio-One of Charlotte, you are working with professionals. If anybody knows how to clean biohazards, it is Bio-One of Charlotte.

Compassion and Understanding

Our priority is helping you. Bio-One of Charlotte continues to be the most passionate and caring company in the cleaning services industry. We have built our company on the foundation of discretion and confidentiality.

We treat each situation with care and compassion and take time to learn your individual needs and goals.

We can open your insurance claim and work with adjusters so you can focus on other urgent matters. We strive to make a difference in our community and thrive by going above and beyond for our clients at Bio-One of Charlotte.

A local approach 
for Charlotte communities

Bio-One of Charlotte is a local business that puts the community at the forefront. We serve Charlotte and its surrounding areas in crime scene cleanup and biohazard decontamination. We are a team deeply integrated in the community, and dedicated to providing care and compassion to all of our clients.