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Compassion. Experience. Respect.

Charlotte Hoarding Cleaning Services

Hoarding Cleanup help from a local Charlotte company with unmatched compassion, discretion, and experience for the most challenging hoarding jobs. Before cleaning anything, we will meet to establish a cleanup plan and end goals that meet your unique needs. Our compassionate and expert Bio-One of Charlotte hoarding cleaners will:

- Search out specific items/documents you’ve been missing
- Work around your desired schedule
- Remain discreet - unmarked vehicles / any special requests
Bio-One of Charlotte
4.9 Stars Based On
Verified Google Reviews
Rapid Response
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Get in touch with our biohazard & crime scene cleaning team today.
Financing available.
24-7
704-726-5905
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The Bio One crew is an amazing group of people. It was very difficult for me to reach out for help when my house had gotten completely overwhelming. I was so anxious about letting anyone see it, but from the first moment I met Jen, she put me at ease and it was a painless process from that point on. As soon as the crew showed up, they jumped right to work. I was extremely impressed with how hardworking they all were, and how sweet! They all chatted with me throughout the two days they were at my home and never made me feel like they were judging me for my mess! I actually miss having them here! lol If you find yourself in a situation where you need help getting your home back to a clean, safe condition, don't hesitate to contact Bio-One! My house is back to the state it was in when I bought it, which I had thought was an impossibility. Thank you so much, guys!
Deanna Brock
Same day service & great job! Thanks so much. You're a lifesaver.
Heather Sweatt
Ruth was very prompt and very mindful of the fact that she came to a retirement community. 1000/10 recommend !!!
aime barron
Great team of people - prompt, courteous, professional. Highly recommend them!
Sioux Hodge
Highly recommend. Skilled and professional. Fantastic team.
Sharon Givens
The Bio-One team did an awesome job getting our office space and warehouse ready for us to bring our staff back in on Monday. Very professional and responsive. I highly recommend them to keep you safe!
Mike G.
Bio-One did a great job! I highly recommend them.
Jonathan Matthews
Ruth & her crew are AMAZING! Beyond caring & considerate from the first phone call all the way to the end!! I put my situation (inherited my house & all of my parents years of accumulated clutter) off for a very very long time due to the fear of being judged. Not a single person at Bio in Clt showed me (& my home) anything less than the utmost respect & compassion! The crew was beyond efficient & timely!! I HIGHLY recommend this company!
Gina James

Trusted By

8 Hour Refresher CertificateFirst Aid USA CertificateMold Remediation CertificateDecontect CertificateDecontect Certificate for Fentanyl (Taylor)Decontect Certificate for Fentanyl (Medlin)
Bio-One of Charlotte Hoarding Cleanup Service

Hoarding Cleanup

We are here to earn your trust and ease you into the hoarding cleanup process.
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Bio-One of Charlotte Animal Hoarding Cleanup Service

Animal Hoarding Cleanup

Our goal is to create a healthy and livable environment for everyone impacted.
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Bio-One of Charlotte Gross Filth Cleaning Service

Gross Filth Cleaning

We have the training and the protective equipment to help.
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Bio-One of Charlotte Feces / Urine Cleanup

Feces / Urine Cleanup

We tailor every plan to each unique situation.
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Bio-One of Charlotte Recover Valuables Service

Recover Valuables

We will try to find items of value and restore them.
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Bio-One of Charlotte General Cleaning Service

Deep Cleaning

Decluttering and a deep clean will go a long way.
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Are You Ready To Experience Clean?

From Clutter To The Cleanest It’s Ever Been
Many people are hesitant to call for an estimate or cleanup of a hoarding scenario because they believe the process will be very stressful and lengthy. We work with this in mind. We make it our priority to make each one of our clients as comfortable as possible. We understand removing items from your home can be stressful and we work with you to make it a good experience. It’s as easy as 1, 2, 3.
1

Accurate Estimate

We are always open to come out, give you an estimate and discuss everything that might be needed for a complete cleanup.

2

Cleanup

We typically use 2-3 specialists on a job, most jobs are completed 1-2 days, and every client is treated with the utmost respect and compassion.

3

Follow Up

To ensure that you’re satisfied with our work and all your needs are met, we stay in touch to see if there are further services we can put you in touch with.

We're Ready to Respond. Request a Service Now. 

Bio-One of Charlotte

    We're ReadY

    Work with us

    1. 1

      Establishing trust is key

      An experienced team member will introduce themselves, tour the property, and learn about your unique needs, expectations, and goals.
    2. 2

      We are mindful of personal property and valuables

      Our Bio-One of Charlotte technicians make it a priority to try to find and save items of value such as wallets, keys, coin collections, legal documents, photo albums, baseball cards, or more.
    3. 3
      Your satisfaction is important
      We want to make sure you are satisfied and happy with our work. If for some reason something else needs to be done, we are here for you.

    WHY CHOOSE Bio-One of Charlotte?

    Our family never backs down from challenges

    Bio-One was founded almost twenty years ago. In that time it has helped thousands of individuals, families, and business owners deal with biohazard and hoarding cleanups throughout the Charlotte metropolitan area.

    Like every Bio-One location, the Charlotte office became and has remained the industry leader in its areas by adhering to our company’s slogan, “Help First, Business Second.” It’s our slogan, it’s our business model, and it’s what has guided all our actions over the last two decades.

    We earned our #1 status through strict adherence to our company’s principles of respect for our clients and a genuine desire to help them improve their lives. Our experience allows us to understand our customers’ situations, and we deeply appreciate their trust when they ask us to help.

    We understand that this is a deeply emotional and challenging time in the lives of all parties involved, and many times affects all aspects of a person’s life. In many cases, the family members and loved ones do not know how or where to begin looking for help. This is why people turn to Bio-One of Charlotte to assist them in addressing these types of matters.
    About Us

    Discreet Solutions

    We are here for you when you need us for any Charlotte hoarding cleanup situation. Whatever you need, know that on the other end of the line will be a supportive, understanding, and responsive Bio-One of Charlotte team member who is ready to help.

    Your Charlotte Crime scene & Biohazard Cleaning TEAM

    Help first. Discretion always.

    As last responders, we discreetly remediate impacted 
    spaces so you can begin to move forward.
    Bio-One of Charlotte owner, John and Jen Symons
    John and Jen Symons
    Owner
    John and Jen Symons are the owners of Bio-One of Charlotte. Both John and Jen grew up in Michigan and moved to Charlotte, NC in 2007. John has worked in the restoration field for over ten years, and loves helping his customers. He uses his experience and expertise to help restore their client's homes to a safe and clean condition. Jen graduated from Central Michigan University and is passionate about helping those in need. John and Jen have two daughters and are very active in their community of Rock Hill, SC.
    Learn more about me and my mission >

    The right
    team for the job.

    Making the call to a crime scene, biohazard, or decontamination cleaning company is often due to an overwhelming, traumatic, and life-changing situation. My team is ready to answer the call with professionalism, experience, and compassion.
    • Experienced and trained team
    • Clear, supportive communication
    • Comprehensive cleaning approach
    • Locally owned and operated
    Meet my team >
    Bio-One Colorado Team
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    devon lowe, Union County, 03/2024
    John, Jen, and their team are fantastic! They helped my family after the passing of my father. They went way beyond what I thought I hired them for and even let me cry on their shoulder. If you are in need of these services, you absolutely should hire them!
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Emily Shirley, York County, 03/2024
    Amazing group of people who are so incredibly professional and compassionate. Logan, Nikki, and Ash kept me updated throughout the entire process and were all so unbelievably helpful, I never felt embarrassed or shamed (Even my dogs loved them!) They all did such an amazing job and I am SO grateful for the service they completed in a very quick and efficient manner. Ruth’s communication throughout everything was stellar and she is such an amazing person. The entire process from the walkthrough to the cleaning was quick and simple. Thank y’all so much!
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    Kaci Shea, Stanly County, 03/2024
    Where do I even BEGIN. These wonderfully amazing people helped me gain control of my Life back. 10 years of hoarding and they cleared my home out in 3 days. Every single one of them we’re compassionate and kind. They talked me through the process each step of the way. Ruth helped me gain my confidence back to push through all of this. Matt was so kind and thoughtful. Joey and I talked about dnd and video games and it felt nice to be able to Smile and laugh through a tough process. Blaze and Ashe were so kind and helped any time I had a question. I only got to meet John and Nikki once but they were so sweet and thoughtful towards my anxiety about everything. It was truly an honor to have all them by my side through this hardship. I hope they see this and realize how much this truly meant to me. Thank you… you gave me and my mom control back over our lives. You all are truly amazing people. And I hope they universe blesses you with everything and anything 🖤.
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Theresa Viera, Stanly County, 03/2024
    Amazing team that responds quickly and effectively to the unique needs of each client.
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Pauline Wood, Cabarrus County, 03/2024
    This amazing group of people did an awesome job cleaning out a whole-house hoarding situation, as well as numerous biohazards present in the house. Prompt, clear communication and understanding from our first call to Ruth, through four days of solid work by Ash, Matt, Nikki, Chloe, Joey and Blaze, to the final walk-through with Matt. Excellence is not a skill, it’s an attitude, and it was apparent in every interaction we had with every Bio-One team member. They went out of their way to accommodate us and keep us apprised of their progress. The team and the job they did exceeded our expectations. Hats off to you all!
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    John Bailey, Lincoln County, 03/2024
    Ruth came to my house to get rid of a pet odor from the previous owners and I was amazed by how quick and professional the service was. I would definitely recommend BioOne to anyone who needs their service, they are awesome!

    COMMUNITY

    We call Charlotte and surrounding areas home.

    Where we serve

    Bio-One of Charlotte is owned and operated locally by John and Jen Symons. Their office serves Charlotte and surrounding areas.

    Why we’re here

    We are passionate about serving Charlotte and the surrounding communities with compassion, diligence, and professionalism. We are available for your hoarding and decontamination needs.

    FREQUENTLY ASKED QUESTIONS

    What is Hoarding?
    Hoarding is a behavioral pattern characterized by the excessive acquisition of and inability to discard large quantities of objects that cover the living areas of a home and cause significant distress or impairment. 

    Compulsive hoarding behavior has been associated with health risks, economic burdens, and adverse effects on personal relationships. When clinically significant enough to impair functioning, hoarding can prevent typical uses of space so as to limit basic daily activities like moving through the home, eating, and sleeping. It can also put people at risk due to increased risks of injury, fire, and disease.
    Why Hire Bio-One of Charlotte To Cleanup Your Hoarding Residence?
    Bio-One of Charlotte prioritize concern for the well being of our customers and their families, always following our slogan, “Help First, Business Second.” Bio-One of Charlotte soundly reject the business-first mindset of other companies who see people and their families asking for help as vulnerable and exploit the economic opportunity. Our primary goal is to help people improve their lives and begin the process of moving forward.
    What Makes Bio-One of Charlotte Different From Other Hoarding Cleanup Companies?
    Bio-One of Charlotte sets itself apart from other hoarding cleanup companies in four distinct ways:

    Bio-One of Charlotte come to give on-site estimates, never blind, inflated estimates over the phone. This allows us to give an accurate estimate and scope of work.

    Bio-One of Charlotte do not give bait & switch quotes. Unlike other companies that lowball their estimates and then ratchet the price up as the job progresses, our experience and expertise allows us to give accurate estimates that reflect what the job will cost.

    Bio-One of Charlotte are truly a local company, the owners and employees all call the Charlotte area home, too. Other companies take your call from outside our community, and then subcontract your job out to some workers who are neither hoarding specialists nor trained professionals. Many times the contracting company does not even know the subs they have hired.

    Bio-One of Charlotte respond to a hoarding cleanup request immediately because we are locally based. We're not heading into the area, we're already here.
    Does Bio-One of Charlotte Share Information About Or Notify Any Other Entity Regarding A Hoarding Matter?
    Yes. Bio-One of Charlotte offers a regularly-scheduled maintenance program where Bio-One of Charlotte return to the residence or property after the initial cleanup and perform follow up services to ensure that it remains in the state it was when we completed the job.
    Does Bio-One of Charlotte Offer Any Maintenance Or Follow Up Service After The Initial Hoarding Cleanup?
    Yes. Bio-One of Charlotte offers a regularly-scheduled maintenance program where Bio-One of Charlotte return to the residence or property after the initial cleanup and perform follow up services to ensure that it remains in the state it was when we completed the job.
    Do I Have To Get A Maid Service After You Are Done To Clean The Property?
    Yes. While the original hoarding cleanup will result in the removal of all necessary/requested items, the hoarding residence will still be in need of a thorough and detailed cleaning, due to the effects caused by the original hoarding situation. Bio-One of Charlotte offers a detailed cleaning program to anyone who's interested.
    Rapid Response
    Rapid Response Hotline
    Get in touch with our biohazard & crime scene cleaning team today
    24-7
    704-726-5905
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