Bio-One of Charlotte Hoarding Logo

Compassion. Experience. Respect.

Charlotte Hoarding Cleaning Services

24/7 Hoarding Cleanup help from a local Charlotte company with unmatched compassion, discretion, and experience for the most challenging hoarding jobs. Before cleaning anything, we will meet to establish a cleanup plan and end goals that meet your unique needs. Our compassionate and expert Bio-One of Charlotte hoarding cleaners will:

- Search out specific items/documents you’ve been missing
- Work around your desired schedule
- Remain discreet - unmarked vehicles / any special requests
Bio-One of Charlotte
4.9 Stars Based On
Verified Google Reviews
Rapid Response
Rapid Response Hotline
Get in touch with our 24/7 biohazard & crime scene cleaning team today
24-7
704-726-5905
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Very professional and kept me updated on the the project.
Ann H.
My family and I cannot speak highly enough of the Bio-One team! We unfortunately lost our Mother and Grandmother not too long apart, leaving my brother and I with two houses and no clue where to start. John and Jen took all of our worries away - from the very start! They helped us during an extremely emotional time to go through, organize, and donate all items in both houses in a respectful but timely manner! I must mention that they have a long list of outstanding charities for which they can donate items! The loss of our Mother was sudden and their team was very kind in helping us with the sentimental and emotional aspects of the project. We felt like we were going through things with family members. They are also extremely trustworthy! While my brother and I were dealing with funeral arrangements, they found a pretty good chuck of cash in one home and called us immediately. In this world, that is unfortunately a rare thing. I will forever recommend Bio-One to anyone who needs their services! Thank you John, Jen, and your awesome teams!
Lindsay Dobson
Outstanding Service! Very Professional. Highly recommended them.
Mike G.
As a hoarder I feel a lot of guilt and shame. The team did not make Me feel judged. They were very kind and professional. They Did an excellent job. My house looks amazing now.
Bea Eaton
Thank you so much for providing a proactive COVID-19 cleaning to my home.
MAXIE GASTON
Bio One took great care with a difficult situation. They were extremly respectful and did a great job.
Mary C.
Same day service & great job! Thanks so much. You're a lifesaver.
Heather Sweatt
Fast & efficient. Great people to work with in a tough situation.
Judy Hall

Trusted By

8 Hour Refresher CertificateFirst Aid USA CertificateMold Remediation CertificateDecontect CertificateDecontect Certificate for Fentanyl (Taylor)Decontect Certificate for Fentanyl (Medlin)
Bio-One of Charlotte Hoarding Cleanup Service

Hoarding Cleanup

We are here to earn your trust and ease you into the hoarding cleanup process.
Learn More >
Bio-One of Charlotte Animal Hoarding Cleanup Service

Animal Hoarding Cleanup

Our goal is to create a healthy and livable environment for everyone impacted.
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Bio-One of Charlotte Gross Filth Cleaning Service

Gross Filth Cleaning

We have the training and the protective equipment to help.
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Bio-One of Charlotte Feces / Urine Cleanup

Feces / Urine Cleanup

We tailor every plan to each unique situation.
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Bio-One of Charlotte Recover Valuables Service

Recover Valuables

We will try to find items of value and restore them.
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Bio-One of Charlotte General Cleaning Service

Deep Cleaning

Decluttering and a deep clean will go a long way.
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Are You Ready To Experience Clean?

From Clutter To The Cleanest It’s Ever Been
Many people are hesitant to call for an estimate or cleanup of a hoarding scenario because they believe the process will be very stressful and lengthy. We work with this in mind. We make it our priority to make each one of our clients as comfortable as possible. We understand removing items from your home can be stressful and we work with you to make it a good experience. It’s as easy as 1, 2, 3.
1

Accurate Estimate

We are always open to come out, give you an estimate and discuss everything that might be needed for a complete cleanup.

2

Cleanup

We typically use 2-3 specialists on a job, most jobs are completed 1-2 days, and every client is treated with the utmost respect and compassion.

3

Follow Up

To ensure that you’re satisfied with our work and all your needs are met, we stay in touch to see if there are further services we can put you in touch with.

We Respond 24/7. Request a Service Now. 

Bio-One of Charlotte

    We're ReadY 24/7

    Work with us

    1. 1

      Establishing trust is key

      An experienced team member will introduce themselves, tour the property, and learn about your unique needs, expectations, and goals.
    2. 2

      We are mindful of personal property and valuables

      Our Bio-One of Charlotte technicians make it a priority to try to find and save items of value such as wallets, keys, coin collections, legal documents, photo albums, baseball cards, or more.
    3. 3
      Your satisfaction is important
      We want to make sure you are satisfied and happy with our work. If for some reason something else needs to be done, we are here for you.

    WHY CHOOSE Bio-One of Charlotte?

    Our family never backs down from challenges

    Bio-One was founded almost twenty years ago. In that time it has helped thousands of individuals, families, and business owners deal with biohazard and hoarding cleanups throughout the Charlotte metropolitan area.

    Like every Bio-One location, the Charlotte office became and has remained the industry leader in its areas by adhering to our company’s slogan, “Help First, Business Second.” It’s our slogan, it’s our business model, and it’s what has guided all our actions over the last two decades.

    We earned our #1 status through strict adherence to our company’s principles of respect for our clients and a genuine desire to help them improve their lives. Our experience allows us to understand our customers’ situations, and we deeply appreciate their trust when they ask us to help.

    We understand that this is a deeply emotional and challenging time in the lives of all parties involved, and many times affects all aspects of a person’s life. In many cases, the family members and loved ones do not know how or where to begin looking for help. This is why people turn to Bio-One of Charlotte to assist them in addressing these types of matters.
    About Us

    Available 24/7

    We are here for you when you need us. For any Charlotte hoarding cleanup situation, we are available 24/7. Whatever you need, know that on the other end of the line will be a supportive, understanding, and responsive Bio-One of Charlotte team member.

    Your Charlotte Crime scene & Biohazard Cleaning TEAM

    Help first. Discretion always.

    As last responders, we discreetly remediate impacted 
    spaces so you can begin to move forward.
    Bio-One of Charlotte owner, John and Jen Symons
    John and Jen Symons
    Owner
    John and Jen Symons are the owners of Bio-One of Charlotte. Both John and Jen grew up in Michigan and moved to Charlotte, NC in 2007. John has worked in the restoration field for over ten years, and loves helping his customers. He uses his experience and expertise to help restore their client's homes to a safe and clean condition. Jen graduated from Central Michigan University and is passionate about helping those in need. John and Jen have two daughters and are very active in their community of Rock Hill, SC.
    Learn more about me and my mission >

    The right
    team for the job.

    Making the call to a crime scene, biohazard, or decontamination cleaning company is often due to an overwhelming, traumatic, and life-changing situation. My team is ready to answer the call with professionalism, experience, and compassion.
    • Experienced and trained team
    • Clear, supportive communication
    • Comprehensive cleaning approach
    • Locally owned and operated
    Meet my team >
    Bio-One Colorado Team
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Lisa Williams, Charlotte, 05/05/2019
    John and Jen, I can't find the words to express how grateful I am. What can you say to people who have given you back your life, for that is what you've done. I had been working on my depression for years and realized I couldn't continue to live this way. You and your amazing crew have done something that I could have never have accomplished on my own. I am beyond thrilled with lthe change you have brought into my life. I am AMAZED! Thank you, thank you, thank you!
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Bea Eaton, Charlotte, 02/16/2022
    As a hoarder I feel a lot of guilt and shame. The team did not make Me feel judged. They were very kind and professional. They Did an excellent job. My house looks amazing now.
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Michelle Ramsey, Charlotte, 02/01/2022
    My husband and I are grateful and amazed by this professional cleaning service. We had a need and they really helped us. I would not hesitate to use Bio One’s services. They were professional, on-time, reliable, and reasonable.
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Deena Campbell, Charlotte, 09/30/2021
    We had BioO-One clean out a newly purchased house that had been left in a horrible state. They scheduled the job very quickly (about 1 week) and completed the job in less that a day. We will definitely use them again.
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Debbie DeLugo, Charlotte, 11/05/2021
    My nephew's house needed disinfecting after his covid death. We were very pleased with the job that was done. We felt safe (from covid germs) entering the houses. Thank you for answering all of our questions and alleviating all of our concerns!
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Cathy Newsome, Charlotte, 08/14/2021
    Absolutely phenomenal people and service! They came the same day I contacted them to do a deep clean, disinfect and disinfect in a residence where Covid patient had been. I have already recommended this company to several individuals as well as a doctors office. If you need this type of service - you've found the right place...don't hesitate.

    COMMUNITY

    We call Charlotte and surrounding areas home.

    Where we serve

    Bio-One of Charlotte is owned and operated locally by John and Jen Symons. Their office serves Charlotte and surrounding areas.

    Why we’re here

    We are passionate about serving Charlotte and the surrounding communities with compassion, diligence, and professionalism. We are available 24/7 for your hoarding and decontamination needs.

    FREQUENTLY ASKED QUESTIONS

    What is Hoarding?
    Hoarding is a behavioral pattern characterized by the excessive acquisition of and inability to discard large quantities of objects that cover the living areas of a home and cause significant distress or impairment. 

    Compulsive hoarding behavior has been associated with health risks, economic burdens, and adverse effects on personal relationships. When clinically significant enough to impair functioning, hoarding can prevent typical uses of space so as to limit basic daily activities like moving through the home, eating, and sleeping. It can also put people at risk due to increased risks of injury, fire, and disease.
    Why Hire Bio-One of Charlotte To Cleanup Your Hoarding Residence?
    Bio-One of Charlotte prioritize concern for the well being of our customers and their families, always following our slogan, “Help First, Business Second.” Bio-One of Charlotte soundly reject the business-first mindset of other companies who see people and their families asking for help as vulnerable and exploit the economic opportunity. Our primary goal is to help people improve their lives and begin the process of moving forward.
    What Makes Bio-One of Charlotte Different From Other Hoarding Cleanup Companies?
    Bio-One of Charlotte sets itself apart from other hoarding cleanup companies in four distinct ways:

    Bio-One of Charlotte come to give on-site estimates, never blind, inflated estimates over the phone. This allows us to give an accurate estimate and scope of work.

    Bio-One of Charlotte do not give bait & switch quotes. Unlike other companies that lowball their estimates and then ratchet the price up as the job progresses, our experience and expertise allows us to give accurate estimates that reflect what the job will cost.

    Bio-One of Charlotte are truly a local company, the owners and employees all call the Charlotte area home, too. Other companies take your call from outside our community, and then subcontract your job out to some workers who are neither hoarding specialists nor trained professionals. Many times the contracting company does not even know the subs they have hired.

    Bio-One of Charlotte respond to a hoarding cleanup request immediately because we are locally based. We're not heading into the area, we're already here.
    Does Bio-One of Charlotte Share Information About Or Notify Any Other Entity Regarding A Hoarding Matter?
    Bio-One of Charlotte goes to great lengths to ensure your privacy and our discretion. For starters, we use unmarked vehicles and we don’t suit up outside whenever possible. We’re also good at gently, but firmly, shooing away nosy neighbors and we don’t answer their probing questions.
    Does Bio-One of Charlotte Offer Any Maintenance Or Follow Up Service After The Initial Hoarding Cleanup?
    Yes. Bio-One of Charlotte offers a regularly-scheduled maintenance program where Bio-One of Charlotte return to the residence or property after the initial cleanup and perform follow up services to ensure that it remains in the state it was when we completed the job.
    Do I Have To Get A Maid Service After You Are Done To Clean The Property?
    Yes. While the original hoarding cleanup will result in the removal of all necessary/requested items, the hoarding residence will still be in need of a thorough and detailed cleaning, due to the effects caused by the original hoarding situation. Bio-One of Charlotte offers a detailed cleaning program to anyone who's interested.
    Rapid Response
    Emergency Response Hotline
    Get in touch with our 24/7 biohazard & crime scene cleaning team today
    24-7
    704-726-5905
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